For first time buyers, a minimum of $500 is required for opening orders. All subsequent orders must meet a $250 minimum.
Orders may be placed through our online wholesale platform, via email, or by phone.
Production begins upon buyer's receipt of invoice and agreement to terms. If partial payment is required, production begins once deposit is paid.
For orders under $500, our turnaround is typically 1-2 weeks. For orders of $500+, please allow a 4-6 week turnaround. We will be in touch with a more accurate shipping estimate at the time of your order placement.
If you need to cancel an order, you must do so in writing within 15 days of the order delivery date, and are subject to a restocking fee of 25% of total invoice.
We accept major credit cards, checks, or PayPal transfers. Payment for first-time orders is due at time of shipment; Net30 terms are available for subsequent orders. Accounts with outstanding and overdue balances will be asked to remit payment on late invoices before further orders are sent.
shipping + handling
Orders under $500 will ship USPS with tracking, and cost will vary dependent on weight, expediency, and insurance. Orders valued above $1000 will be shipped via UPS Ground with insurance, and the cost will be quoted at the time the order is placed. Upon request, we can use your preferred shipping method and speed, or bill directly to your UPS or FedEx account.
Designs come packaged with our beautiful branded materials ready for retail.
Dimensions are approximate and sizes or colors may vary slightly due to the characteristics of handmade products and natural materials. Please refer to our Care Instructions to ensure longevity of our designs.
We are happy to work with you to amend existing designs to better fit your customers’ needs. Custom requests will be assessed on a case-by-case basis, and are not returnable, exchangeable or refundable.
We offers free repairs for items purchased and returned to retailer within 10 days of shipment received. All other repair requests will be assessed on a case-by-case basis.
Any items that are broken or defective as a result of a manufacturer defect must be reported within 5 days in receipt of order. Contact us at email@example.com with concerns.
We specialize in designing custom pieces and product lines to meet the specific needs of our wholesale partners. Minimums, lead-times, and exclusivity agreements are determined on a case-by-case basis. To learn more, contact us at:
By completing an order and receiving an invoice from Britta Ambauen Jewelry, you hereby state that you have read, understand, and comply with the above listed terms & conditions. Please contact us with any questions at: firstname.lastname@example.org.
Thanks for being a valued partner; we are grateful for the opportunity to work with you.