Shipping policy
Shipping Policy
Thank you for shopping with Britta Ambauen Jewelry
Processing Time
Each piece of our jewelry is handcrafted with care.
Each piece of our jewelry is handcrafted with care.
- Ready-to-Ship Items: Orders are processed within 1-3 business days.
- Custom/Made-to-Order Items: Please allow 1-2 weeks for creation before shipping. You will receive a notification when your item ships.
Domestic US Shipping (Free Shipping Offer)
- FREE Standard Shipping on all US orders over $50.
- Orders under $50: Flat rate of $5.99 for standard shipping.
- Estimated Delivery: 3-5 business days via USPS/UPS.
Expedited Shipping
- Need it faster? Choose Expedited Shipping ($12.99) at checkout for 1-2 day delivery.
International Shipping
- We currently ship to Canada, UK, and Australia.
- Shipping rates are calculated at checkout based on location.
- Note: Customers are responsible for any customs fees or import duties.
Order Tracking
Once your order ships, you will receive an email with a tracking number.
Once your order ships, you will receive an email with a tracking number.
Lost or Stolen Packages
If your tracking shows as "Delivered" but you did not receive it, please contact us within 3 days of the recorded delivery date so we can assist you.
If your tracking shows as "Delivered" but you did not receive it, please contact us within 3 days of the recorded delivery date so we can assist you.